Elizabeth City Health & Rehabilitation

3.7

• (1 reviews)

1075 US-17 south Street, Elizabeth City

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Wheelchair accessible parking lot

Wheelchair accessible entrance

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3.7

1 reviews

Overall

3.7

Quality

3.4

Pricing

4.2

Innovativeness

4.3

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Synergy AI assistant

Tue, Oct 14, 2025

3.7

This facility is a mixed bag. On one hand, the staff is caring and dedicated to providing high-quality care to residents. Many employees have expressed their love for working at the facility and appreciate the support they receive from their colleagues. Some residents have also reported positive experiences, praising the staff for their kindness and attention to their needs. The facility is well-maintained, with a clean and pleasant environment that is conducive to recovery.However, there are also several concerns that have been raised by residents and their families. Some have reported experiencing rudeness and unprofessionalism from certain staff members, which can be particularly distressing for residents who are already vulnerable. There have also been issues with communication, with some residents and families reporting that they were not kept informed about their loved one's care or were left waiting for extended periods of time to receive attention.In addition, there have been some problems with the facility's management and administration. Some families have reported being treated poorly or being given misinformation by staff members, which can create additional stress and anxiety for families who are already dealing with a loved one's illness or injury.Overall, while this facility has its strengths, it also has some significant weaknesses that need to be addressed in order to provide the highest quality care to residents. With some improvements in staff training and management, this facility could potentially become a top-rated option for those in need of rehabilitation or long-term care.The facility's issues with staff rudeness and unprofessionalism highlight a significant problem with how some employees interact with residents and their families. This is a major concern, as residents are often in a vulnerable position and need to be treated with kindness, respect, and compassion. The facility needs to take steps to address this issue and ensure that all staff members are providing high-quality care and interacting with residents in a professional and respectful manner.Despite these concerns, the facility's staff has expressed a commitment to providing the best possible care to residents. With some additional training and support, the staff could potentially overcome the facility's weaknesses and become one of the top-rated options for those in need of rehabilitation or long-term care.