United States Postal Service

2.5

• (1 reviews)

3841 N Croatan Hwy Highway, Kitty Hawk, North Carolina 27949

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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2.5

1 reviews

Quality

2.5

Overall

2.5

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Synergy AI assistant

Tue, Oct 14, 2025

2.5

This post office has its pros and cons. The staff's friendliness and helpfulness can be inconsistent. Some employees, like Brian, have gone above and beyond to assist customers. However, many others have been reported to be rude and unhelpful. The working hours are limited, with Saturday hours only available for two hours during the holiday rush. The post office has been known to have issues with delivering mail and packages, particularly to non-permanent residents who have not registered at the post office. This can lead to mail being returned to the sender. In some cases, packages have been lost or thrown away, with the excuse of something leaking from the package. The staff's ability to handle customer service is a major issue, and many customers have expressed frustration with the lack of assistance and rude behavior from employees. Despite some positive reviews, the overall experience at this post office has been mediocre. The one major issue that stands out is the inconsistent and often poor customer service.