Kitty Hawk
U-Haul Neighborhood Dealer
32.50
32.50
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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The U-Haul Neighborhood Dealer in Elizabeth City has a mixed reputation among customers. The location is easily accessible with on-site parking and wheelchair-accessible facilities, making it convenient for those with mobility issues. However, the staff's professionalism and customer service skills are a concern. Some customers have reported being treated rudely, with one customer even alleging that they were lied to and manipulated.The rental process can be hit-or-miss, with some customers experiencing issues with their reservations, including being told that one-way rentals are not available, despite having a confirmed reservation. This lack of transparency and communication can lead to frustration and stress for customers.While some customers have reported excellent service and clean rentals, others have been left feeling disappointed and unhappy with their experience. The location's working hours are limited, with no service available on Saturdays and Sundays.The only consistent issue reported by customers is the quality of service and treatment they receive from the staff. It is essential for the location to address this concern and ensure that all customers are treated with respect and professionalism.It's worth noting that the location's accessibility features are a positive aspect, making it an option for those with mobility issues. However, this may not be enough to outweigh the negative experiences reported by some customers.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Travel & Recreation
Car Rental
Van rental agency
Trailer rental service
Truck rental agency
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