Kitty Hawk
Truist
2.24
2.24
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
Cash advance
Photos & videos
Submit a review
Quality
Innovativeness
Overall
Pricing
Submit a review
This branch of Truist has received generally positive reviews from customers, with many praising the friendly and helpful staff. They have been particularly impressed with the security measures in place, which have helped to prevent fraudulent charges on their accounts. The staff has also been commended for being knowledgeable and personable, with some customers going out of their way to thank them for their excellent service. However, there have been some issues with customer service, including long wait times and unprofessional behavior from some staff members. One customer reported being ignored by a staff member who took a personal call, while another customer was frustrated with the bank's fees and difficulty in resolving issues. Overall, this branch seems to have its strengths and weaknesses, but the majority of customers have had positive experiences. A notable issue is the high volume of complaints about customer service and the perceived rudeness of some staff members, which may indicate a need for improvement in this area.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Financial Service
Banks
Bank
Contact business
1