Kitty Hawk
Taylor Mueller Realty
34.44
34.44
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Free parking lot
Onsite services
On-site parking
Online appointments
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Quality
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Taylor Mueller Realty is a real estate company located at Building 422, McArthur Dr Drive, Elizabeth City City. The company offers a range of services, including real estate, property management, and rentals. With a rating of 4.2 out of 5, the company has received mixed reviews from clients.Some clients have praised the company's professionalism, kindness, and helpfulness. They have noted that the agents are knowledgeable, responsive, and willing to go above and beyond to meet their clients' needs. For example, one client praised their agent, Norma, for being "a joy to work with" and for "going above and beyond" to help them sell their home.However, other clients have had negative experiences with the company. They have reported feeling taken advantage of, having problems with communication, and experiencing difficulties with the rental process. For example, one client complained that the company "did not have my best interest at heart" and that they were "left feeling left out of the loop" during the sales process.The company's pricing policy has been a major point of contention for some clients. While some have praised the company's competitive pricing, others have felt that the costs were too high. For example, one client was charged $125 for a small mirror that they damaged, which they felt was excessive.In terms of innovativeness, the company has been praised for its use of technology and its willingness to adapt to changing market conditions. For example, one client noted that the company was "always on top of things" and that they were "able to schedule all our showings in one day."However, the company's quality of service has been a major area of concern. Several clients have reported problems with communication, including delays in responding to emails and phone calls. They have also reported feeling neglected or ignored during the sales process.Overall, Taylor Mueller Realty is a mixed bag. While some clients have had positive experiences with the company, others have had negative experiences. The company's pricing policy and quality of service have been major areas of concern for some clients.One major issue that stands out is the lack of transparency and honesty in some cases. Several clients have reported feeling taken advantage of or misled by the company. For example, one client reported that the company told them that they would be able to sell their home quickly, but instead the home sat on the market for months.It's also worth noting that the company has a history of not responding to customer complaints. Several clients have reported trying to contact the company to resolve issues, but were met with silence or unhelpful responses. This lack of accountability and responsiveness has contributed to the company's poor reputation.In order to improve their service, the company should focus on improving their communication with clients, being more transparent and honest about their services and pricing, and addressing customer complaints in a timely and helpful manner. By doing so, they may be able to improve their reputation and build trust with their clients.
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