Kitty Hawk
Surf or Sound Realty
58.54
58.54
Features
Wheelchair accessible parking lot
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Overall
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This location is well-established and seems to be a reliable option for vacation rentals on Hatteras Island. The property management team, Surf or Sound Realty, has a decent reputation, with some guests praising their responsiveness and customer service. However, there are some concerns regarding the quality of the properties, with a few guests reporting issues with cleanliness, maintenance, and amenities. Pricing seems to be on the higher side, but some guests have reported good value for the money. The team's innovativeness in addressing guest concerns and improving their services is a positive aspect. While some guests have had great experiences, there are also several negative reviews highlighting significant issues, including but not limited to: Furniture in the great room is uncomfortableHot plate instead of working stove without prior noticeInadequate pool cleaning and maintenanceUnclean houses and propertiesLack of timely response from the management teamIssues with the pool, elevator, and other amenitiesRude and incompetent staffPoor communication and follow-upCharging excessive feesIssues with housekeeping and maintenanceSafety concerns with the walkway to the beach and loose boardsDirty and rusted nails on the deckMany other issues such as mold, mildew, cockroaches, and poor conditions in general.
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