Kitty Hawk
Sun Realty
37.14
37.14
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Pricing
Quality
Overall
Innovativeness
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This business location offers a good overall experience. Quality of service and facilities is acceptable, but there are some issues. Pricing is competitive and reasonable. The company shows some innovativeness in its operations. However, there are some flaws in the services provided.The business location is wheelchair accessible, and clients can make appointments either online or on-site. They accept credit cards as a form of payment. However, some clients have experienced issues with the cleanliness of the properties they rented, which can be a major turn-off. One client reported finding roaches in the bedroom, while another mentioned that the property was not clean and had a lot of issues.Some clients have also reported issues with the responsiveness of the staff, with one client having to call multiple times to get issues resolved. Additionally, there have been some complaints about the professionalism of the staff, with one client reporting being treated rudely by an employee.Despite these issues, the business location has received many positive reviews, with some clients praising the staff's helpfulness and the company's willingness to go above and beyond to resolve issues. The company also offers a wide range of properties for rent, including vacation homes, apartments, and more.One notable issue that stands out is the problem of cleanliness. Multiple clients have reported finding roaches, dirty dishes, and other uncleanliness issues in the properties they rented. This is a major concern, as it can affect the overall quality of the stay and make it unpleasant for clients. The company should take steps to address this issue and ensure that properties are thoroughly cleaned before clients arrive.Overall, while the business location has its strengths and weaknesses, it is clear that the company has room for improvement in terms of cleanliness and responsiveness. With some attention to these areas, the company could provide an even better experience for its clients.
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