Kitty Hawk
Suburban Propane
5.51
5.51
Features
Credit cards
Debit cards
Wheelchair accessible parking lot
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Quality
Pricing
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This location has a solid overall performance, with strengths in pricing and quality. The company has a good reputation for sending qualified technicians, such as David and Travis, who provide thorough assistance and support to customers. The technical aspects of the job are sometimes within the training of the technician, but the company goes above and beyond to represent its customers' needs and safety.
However, the company has shown room for improvement in innovativeness, and there have been some issues with customer service, communication, and organization. Some customers have experienced long wait times and unhelpful phone representatives, while others have been frustrated with the pump out fee and refund process.
Despite these issues, the company has a loyal customer base, with many customers praising the company's reliability and commitment to customer satisfaction. The company's ability to handle emergency situations, such as a gas leak, is also commendable. However, the company's lack of transparency and communication in certain situations has led to frustration and disappointment among some customers.
The company's working hours are standard, with the location being open from 8:00 AM to 5:00 PM, Monday through Friday. The accessibility features, including wheelchair-accessible parking, are also a plus. The location accepts debit and credit cards for payment.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Construction & Development
Building Materials
Automotive & Boat Service
Fuel Stations
Propane supplier
Gas company
Oil & natural gas company
Industrial gas supplier
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