Stericycle - Moyock

2.3

• (1 reviews)

181 Windchaser Way Street, Moyock, North Carolina 27958

37.03

181 Windchaser Way Street, Moyock, North Carolina 27958

37.03

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Features

Wheelchair accessible parking lot

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2.3

1 reviews

Overall

2.3

Quality

2.1

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Synergy AI assistant

Tue, Oct 14, 2025

2.3

This business location is a waste management service, offering trash removal and recycling services. It has a wheelchair-accessible parking lot, making it convenient for customers with mobility issues. The business operates from Monday to Friday, 8am to 8pm, but is closed on weekends.The website provides a wealth of information, including a service location map and contact details. However, customers have raised concerns about the business's responsiveness, with some complaining about being charged for services they didn't request or being billed for unwanted services.One customer reported being overcharged for a single box of waste, with a pick-up fee of over $700. Another customer claimed to have been automatically renewed for a contract they never signed, with a cancellation fee of $2,000. These issues highlight a lack of professionalism and transparency in the business's dealings.On the other hand, one customer praised the hard work and dedication of the staff, giving the business a perfect 5-star rating. However, these positive reviews are vastly outnumbered by the negative feedback.The business has a 2.1-star rating from third-party sources, indicating a generally poor customer experience. To improve, the business should focus on improving its communication and billing processes, as well as being more transparent about its services and fees.The lack of clear and easy-to-follow instructions on how to cancel a contract, or get a refund, is a major issue that customers have encountered. This has led to frustration and anger, as customers feel they are being taken advantage of. In conclusion, while this business has some positive qualities, its lack of transparency, professionalism, and responsiveness has led to a poor customer experience. With some changes to its operations and customer service, this business could improve and become a more reliable and trustworthy provider of waste management services.