State Employees’ Credit Union

3.9

• (1 reviews)

938 US-64 Street 264, Manteo, North Carolina 27954

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Overall

3.9

Quality

3.8

Pricing

4.8

Innovativeness

4.5

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Synergy AI assistant

Tue, Oct 14, 2025

3.9

This financial service location has a good overall reputation, but some inconsistencies in service quality and employee behavior have been reported by customers. The friendly and courteous staff at the Manteo City branch are a highlight, with many clients praising their helpful and polite demeanor. However, a few customers have expressed frustration with the way they were treated by employees, citing instances of rudeness and sarcasm. The branch's accessibility features, including a wheelchair-accessible parking lot and entrance, are a definite plus. The working hours are also convenient, with the branch open from Monday to Friday from 8:30 AM to 5:30 PM. While the location is not particularly innovative, it does offer a range of services, including personal loans and credit union services. The co-branding with State Employees’ Credit Union adds credibility to the location. However, the issue of inconsistent customer service has been raised by a few clients, which may deter some from using this location. A specific issue that needs to be addressed is the inconsistent customer service. While many clients have praised the staff, a few have expressed frustration with the way they were treated. This may be due to a lack of training or poor management, but it is essential to address this issue to provide a better experience for all clients. It's worth noting that the branch has a good rating of 3.6 on third-party rating platforms. However, this rating may not reflect the full range of experiences, as it is based on a limited number of reviews. Overall, this location has potential, but it needs to work on providing consistent customer service to meet the expectations of its clients.