SoundSide Pools Inc.

4.6

• (1 reviews)

SoundSide Pools 114 W Meadowlark St Street, Kill Devil Hills, North Carolina 27948

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4.6

1 reviews

Overall

4.6

Quality

4.8

Pricing

4.5

Innovativeness

4.3

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Synergy AI assistant

Tue, Oct 14, 2025

4.6

SoundSide Pools is a reliable and trustworthy business located in Kill Devil Hills City, offering a range of services including pool cleaning, repair, and installation. Their friendly and knowledgeable staff, particularly Jason and Claire, are highly skilled and attentive to customers' needs.The business has a strong reputation for providing excellent customer service, with multiple reviews praising their responsiveness, accommodation, and dedication to ensuring customer satisfaction. One reviewer even credits Jason with going above and beyond to resolve a unique problem with their pool.Their services are comprehensive, covering everything from pool cleaning and repair to installation and maintenance. They also offer additional features such as hot tubs, outdoor living areas, and septic system relocation. Their staff is reliable and efficient, with one reviewer noting that they have the same team working on their pool for years, ensuring a high level of consistency and quality.While there have been some minor delays in response times, the business has made efforts to explain and apologize for these instances. They have also shown a willingness to provide temporary solutions to customers in need of urgent repairs.One potential area for improvement is their phone system, as one reviewer had difficulty getting through to receive an estimate. However, this appears to be an isolated incident, and the business has generally been praised for their communication and follow-through.Overall, SoundSide Pools is a well-regarded business with a strong reputation for quality, customer service, and reliability. They offer a range of services and are committed to ensuring customer satisfaction, making them a great choice for those in need of pool-related services.