Kitty Hawk
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Shane Cook at Rate (NMLS #476328)
1.68
1.68
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Gender-neutral restroom
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Quality
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This location is a 5-star mortgage broker, financial service, and mortgage lender. The excellent reviews from numerous clients praise the exceptional customer service, responsiveness, and professionalism of Shane Cook and his team. They highlight the smooth and stress-free process of securing a mortgage, with clear communication, competitive rates, and a seamless experience. Clients appreciate the team's willingness to go above and beyond to meet their needs, providing personalized attention and assistance throughout the process.The office is wheelchair accessible, with features including a gender-neutral restroom, wheelchair-accessible seating, parking lot, and entrance. The working hours are Monday to Friday, 9:00 AM to 5:00 PM, and the office is easily reachable by phone at +1 252 596 0560.While the reviews are overwhelmingly positive, some clients mention that the process can be lengthy and involve several steps. However, Shane Cook and his team consistently demonstrate their commitment to customer satisfaction, making the experience as smooth and hassle-free as possible.In general, this location stands out for its exceptional customer service, competitive pricing, and innovative approach to mortgage lending. Clients can expect a personalized and stress-free experience when working with Shane Cook and his team.
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