Kitty Hawk
Sentara Family Medicine Physicians
36.00
36.00
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
On-site parking
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Overall
Quality
Pricing
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This medical clinic has a mix of good and bad qualities. While the pricing is reasonable, with on-site parking and wheelchair accessibility, the quality of service is a major concern. Many clients have reported long wait times, unprofessional staff, and difficulty getting appointments. The clinic's website recommends appointments, but some clients have had to wait for hours to be seen, even when they arrived early. One client was told they couldn't be seen until three hours after opening, despite being the only other person in the waiting room. The staff's priorities seem to be elsewhere, as one client was denied a medication refill without explanation, despite having been seen by the same doctor's nurse just a few months prior. The clinic's overall rating is dragged down by these issues, which may be a result of the Sentara Family Medicine Physicians taking over the practice. The lack of transparency and communication is also a major concern, as some clients have reported being told that the nurse who denied their medication request didn't work at the clinic, when in fact they did. The only redeeming quality is the receptionists, who are reportedly great. However, this is not enough to save the clinic from its overall poor rating.
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Hours
Closed
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Sunday
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Categories
Medical Service
Hospitals
Medical clinic
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