The business location seems to be well-liked by customers, with a wide range of services offered, including dog daycare, boarding, training, and pet supplies. The staff is described as friendly, knowledgeable, and caring, with many customers expressing gratitude for the personalized attention and updates on their pets' care. The facility appears to be clean and well-maintained, with separate areas for small and large dogs. Many customers appreciate the affordability of the services and the variety of packages available. However, there is one major issue that has been raised by several customers - a lack of supervision, which has led to incidents of dogs getting injured. The business has responded to these concerns, but it's clear that this is an ongoing issue that needs to be addressed.