Kitty Hawk
Ripple Fiber
8.24
8.24
Features
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
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Overall
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The business located at Building 1245, Duck Rd Road, Duck City is a reputable provider of internet services, offering high-quality fiber internet. With a strong reputation and a high overall rating of 4.3, customers can expect a reliable and efficient service.The quality of the service is consistently good, with most customers reporting excellent experiences with their installations. Technicians are knowledgeable, professional, and courteous, taking the time to explain everything and ensure that customers are comfortable with the setup.Pricing is also a strong aspect of the business, with many customers appreciating the competitive pricing and value for money offered by Ripple Fiber. The average rating for pricing is 4.8, indicating that customers feel that they are getting a good deal.While the innovativeness of the service is not outstanding, with an average rating of 4.5, the business is still doing well in this area. The use of fiber internet technology is a significant innovation, and the business is taking steps to improve and expand its services.One issue that stands out is the occasional delay in communication and follow-up with customers. While most customers report excellent experiences, a few have reported difficulties in getting responses or resolutions to issues. However, this issue does not seem to be widespread, and the business is taking steps to improve its communication and customer service.Overall, the business is well-regarded and provides a reliable and efficient service to its customers. While there may be some areas for improvement, the strengths of the business far outweigh its weaknesses, making it a good choice for customers in the area.
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