Kitty Hawk
Regal Nails, Salon & Spa
37.32
37.32
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Accepts walk-ins
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Innovativeness
Overall
Quality
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The business location is a spa and offers various services such as nail care, skin care, and medical services. The overall experience is decent, but there are some issues that need to be addressed.The quality of services is not consistently high, with some reviewers experiencing issues such as lumpy nails, uneven shapes, and poor workmanship. However, there are also some reviewers who have had great experiences and praised the quality of the services.The pricing is generally reasonable, with some reviewers mentioning that it is on the higher end but worth it for the quality of the services. However, there are also some reviewers who felt that they were overcharged for their services.The business is not particularly innovative, with some reviewers mentioning that the services and equipment are not cutting-edge. However, the staff is friendly and welcoming, which is a plus.One major issue that has been consistently mentioned by reviewers is the lack of attention to cleanliness and sanitation. Some reviewers have mentioned that the equipment and tools are not properly sanitized between uses, which can lead to the spread of infections.Overall, the business location has its strengths and weaknesses, but it needs to work on improving the quality of its services and attention to cleanliness to meet the expectations of its customers.It's worth noting that the business has been responsive to customer feedback, with the owner or manager responding to many of the negative reviews and apologizing for the issues experienced by customers. However, it's unclear whether these responses have led to any meaningful changes or improvements in the business.
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