Kitty Hawk
Rachel Chichester at Guaranteed Rate - NMLS #1665076
1.68
1.68
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The location has a unique feature with Rachel Chichester at Guaranteed Rate - NMLS #1665076 being the primary contact. The overall review score suggests a generally positive experience for most clients. The company provides 24/7 services as indicated by the working hours listed, showing a strong commitment to accessibility. The feedback from clients indicates that the staff, particularly Rachel, is responsive, knowledgeable, and caring.The office is wheelchair accessible, making it inclusive for all visitors. Most clients praise Rachel for her exceptional guidance, expertise, and patience throughout the loan process. They also appreciate the clear communication and thorough explanations provided by the team.While the overall experience is mostly positive, one issue stands out - the frequent changes in loan officers. Rachel is highly praised, but her departure has caused concern for some clients who were initially interested in working with her. This suggests a potential challenge for the company in retaining experienced staff.Given the generally positive feedback and the company's commitment to accessibility and customer care, this location is a good option for those seeking mortgage services.
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