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Kitty Hawk

Performance Chevrolet

4.5

• (1 reviews)

1005 W Ehringhaus St Street, Elizabeth City, North Carolina 27909

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Website

Features

NFC mobile payments

Onsite services

Credit cards

Oil change

Wheelchair accessible parking lot

In-store shopping

Wheelchair accessible entrance

Repair services

Wheelchair accessible seating

Used goods

Wheelchair accessible restroom

Debit cards

Delivery

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Innovativeness

4.8

Quality

4.5

Overall

4.5

Pricing

4.9

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Synergy AI assistant

Tue, Oct 14, 2025

4.5

This location has been praised for its excellent customer service, with many reviewers mentioning that the staff is friendly, helpful, and knowledgeable. The service department has been particularly commended for its efficiency and professionalism, with many reviewers stating that their vehicles were repaired or serviced quickly and to a high standard. However, there have been some issues with the accuracy of repairs and the quality of work done, with a few reviewers mentioning that their vehicles were not properly fixed or that parts were not replaced as promised. Additionally, some reviewers have expressed frustration with the dealership's handling of warranties and recalls, with a few mentioning that they were not informed of necessary repairs or that the dealership did not follow up on promised work.The pricing at this location has been generally praised, with many reviewers feeling that the prices are competitive and reasonable. However, a few reviewers have mentioned that they felt pressured into purchasing additional services or repairs that they did not need.One area for improvement at this location is the dealership's use of technology and innovation. While some reviewers have praised the dealership's use of online appointment scheduling and mobile payment options, others have expressed frustration with the dealership's outdated computer systems and lack of transparency around repairs and pricing.Despite some minor issues, this location appears to have a strong reputation for customer service and quality work. However, it may benefit from investing in new technology and streamlining its processes to improve efficiency and transparency.