The experience at Outer Banks Oral Surgery & Implant was mixed for some patients, but generally good for most. The majority of reviewers praised the friendly and professional staff, particularly Dr. Z and his team, who made them feel at ease and provided excellent care. Many patients appreciated the quick and painless procedures, with some even commenting on the doctor's bedside manner and the helpful staff. The office's welcoming and clean atmosphere was also a plus for many reviewers.However, a few patients had negative experiences, including one reviewer who felt that the staff was rude and unhelpful, and another who experienced pain and discomfort after their procedure. There were also some issues with billing and communication, which were frustrating for a few patients.The office offers a range of amenities, including wheelchair accessibility and NFC mobile payments. They also have a clear and recommended planning policy, requiring appointments in advance.One major issue that stands out is the inconsistent quality of care. While most patients had a positive experience, a few had negative experiences, which suggests that the quality of care can vary. Additionally, the office's billing and communication processes could be improved to better serve patients.