Outer Banks Health Hospital

4.0

• (1 reviews)

4800 S Croatan Hwy Highway, Nags Head, North Carolina 27959

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

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4.0

1 reviews

Overall

4.0

Quality

3.8

Pricing

4.5

Innovativeness

4.5

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Synergy AI assistant

Tue, Oct 14, 2025

4.0

The Outer Banks Health Hospital is a medical center located on S Croatan Hwy Highway in Nags Head City, offering a range of medical services to the community. The hospital has a 3.8-star rating based on overall customer satisfaction, with clients praising the friendly and professional staff, efficient services, and comfortable facilities.However, some clients have experienced long wait times in the emergency room, with one client waiting over 7 hours for treatment. Others have reported issues with communication and a lack of transparency regarding test results and diagnoses. These concerns have resulted in a lower quality score of 3.8.The hospital's pricing is generally considered reasonable, with a score of 4.5. However, some clients have reported being charged high fees for certain procedures, with one client paying over $7,000 for a CT scan.The hospital's innovativeness is rated highly, with a score of 4.5, suggesting that it is adopting new and effective ways to deliver medical care. However, the hospital's inability to resolve long wait times and communication issues is a concern.One issue that stands out is the long wait times in the emergency room, with some clients waiting over 7 hours for treatment. The hospital needs to improve its efficiency and communication to provide better patient care and satisfaction.Another issue is the lack of transparency regarding test results and diagnoses, which can cause anxiety and confusion for patients. The hospital should prioritize clear and timely communication with patients to ensure they understand their care and treatment.Overall, the Outer Banks Health Hospital has both strengths and weaknesses. While it has a high-quality staff and facilities, it needs to address issues with wait times and communication to provide better patient care and satisfaction.