This shopping location has been visited by many customers, who have left mixed reviews about their experience. Some of them praised the store's professionalism and customer service. For instance, one customer mentioned that they received outstanding service and professionalism from Devon, who helped them choose the perfect flooring for their beach house. Another customer also had a positive experience, stating that the estimate was fair and they were happy with the final product. However, some customers had a different experience. One customer claimed that the store tried to scam them by seeking payment again through a loophole in the law. Another customer said that the store's customer service was poor and they were treated rudely when they tried to resolve an issue with their wood flooring. One more customer stated that the store's customer service was unwarranted and they were not helped when they tried to resolve an issue with their flooring. It is worth mentioning that the store has a small business feature, and they offer a service guarantee. They also have a wheelchair accessible parking lot and entrance, making it easy for customers with disabilities to visit the store. They accept debit and credit cards, and they offer in-store shopping, in-store pickup, and delivery services. However, their working hours are limited, with no weekend hours.