Kitty Hawk
J T Jones Propane & Fireplace
7.88
7.88
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Small business
Checks
Assembly service
Repair services
Installation service
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J T Jones Propane & Fireplace is a small business that offers a wide range of services, including repair services, installation services, and assembly services. They are wheelchair accessible, with both parking and entrance being accessible. They accept various payment methods, including debit cards, credit cards, checks, and offer delivery services.
The business has received many positive reviews from customers, praising their professional and reliable service, excellent communication, and prompt delivery. Some customers have also mentioned that the staff is friendly and helpful, making the experience smooth and stress-free.
The business seems to have a strong focus on customer satisfaction, as evident from their responses to customer reviews, where they express gratitude for the feedback and apologize for any inconvenience caused.
However, there is an issue with poor communication and customer service, as mentioned in one of the negative reviews. The customer waited for over 4 weeks for delivery and had to call multiple times to verify the appointment, only to be told that the driver was short-staffed. The customer also reported being told that they could do whatever they wanted with the tank rental, including replacing it with a smaller tank without notice.
Despite this issue, the overall experience of most customers seems to be positive, with many recommending the business to others.
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Categories
Construction & Development
Building Materials
Automotive & Boat Service
Fuel Stations
Propane supplier
Fireplace store
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