This business location has several issues that need to be addressed. It appears that the transportation service is not reliable, with multiple reviews mentioning late buses and drivers who seem to be distracted or uninterested in doing their job. Some reviewers have had negative experiences with the staff, including being treated unfairly or having their concerns ignored. On the other hand, one reviewer had a positive experience with a driver named Donita, who was helpful and friendly.The business's accessibility features, such as wheelchair-accessible restrooms and parking lots, are a positive aspect. However, the lack of transportation options for people with Medicaid or those who cannot afford a car is a major drawback.The pricing of the service is unclear, but it seems to be a concern for some reviewers who feel that it is too expensive or has too many restrictions.Overall, this business location has a lot of room for improvement in terms of its quality of service, reliability, and customer experience.It is worth noting that there seems to be a lack of clear rules and communication about who can ride the buses and under what circumstances. This has led to frustration and confusion for some reviewers.