Enterprise Rent-A-Car

4.3

• (1 reviews)

1831 Weeksville Rd Road, suite P, Elizabeth City, North Carolina 27909

See All photos

Directions

Call now

Website

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as women-owned

Active military discounts

Photos & videos

See All

Reviews

All our ratings are from genuine customers

Submit a review

4.3

1 reviews

Overall

4.3

Quality

4.2

Pricing

5.0

Innovativeness

4.5

Submit a review

Synergy AI assistant

Tue, Oct 14, 2025

4.3

This location is generally well-regarded by customers, with an overall rating of 4.2 out of 5. The quality of the vehicles and services is also good, with a rating of 4.2. However, the staff's ability to offer unique or innovative solutions to customers' needs is somewhat lacking, with a rating of 4.5. The pricing at this location is a major strength, with a rating of 5.0, indicating that customers feel they get a good value for their money. Overall, this location seems to be doing a good job of meeting customers' needs, but could improve in terms of innovation.The majority of the customers' feedback is positive, with many praising the staff's professionalism, friendliness, and helpfulness. They also appreciate the cleanliness and condition of the vehicles, as well as the convenience of the location. Some customers have had issues with the return process, but these seem to be isolated incidents.One major issue that was highlighted by several customers is the need for a larger vehicle selection. Some customers felt that the location did not have enough options to meet their needs, particularly for larger vehicles. This could be an area for improvement for the location.Another issue that was mentioned by a few customers is the need for better communication and follow-up. Some customers felt that they were not kept informed about the status of their rental or the details of their reservation. This could be improved by the location to ensure that customers feel more in control and informed throughout the rental process.Overall, this location seems to be doing a good job of meeting customers' needs, but could improve in terms of innovation and communication.