Kitty Hawk
Elizabeth City Public Utility
34.28
34.28
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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This location is a community and government office that provides various services to the public. The staff is generally helpful and informative, as noted by one visitor who had a positive experience. However, there have been instances of poor customer service, with some visitors reporting being spoken to rudely by staff over the phone. In one case, a visitor had to wait multiple days for their tree limbs to be picked up after being given conflicting information about the pickup schedule. Another visitor felt that the staff was unprofessional and unknowledgeable. Overall, the quality of service provided by this location is a mixed bag, and there are some concerns about customer service. There is a clear lack of communication and organization, which can lead to frustration for visitors. It is also concerning that some staff members appear to show favoritism to certain individuals.
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