The business location on Griffin Swamp Rd in Elizabeth City offers a cozy and clean space for cats to stay while their owners are away. The team, co-branded with Laura Cat Care, seems to genuinely care about the well-being of the animals. They have experience in providing high-quality service to pet owners. The business falls a bit short when it comes to transparency regarding their pricing, which seems a bit inconsistent with other cat boarding services. However, they make up for it with their innovative approach to ensuring the cats' comfort and safety. One area that needs improvement is communication, as it sometimes takes a bit of effort to get a response from the staff. Despite this, the business has a friendly and welcoming atmosphere that immediately puts owners at ease. The surroundings are well-maintained, and the team does a great job of keeping the cats entertained and engaged. They also seem to understand the importance of providing a home-like environment for the cats. Overall, the business has its strengths, but it could benefit from some adjustments to improve the overall customer experience.