Kitty Hawk
Elizabeth City Electric District
33.47
33.47
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
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Quality
Overall
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This community office located in Building 1005, N Poindexter St Street, Elizabeth City City, is an official city government office that provides services to the residents of Elizabeth City. The office is wheelchair accessible, both in the parking lot and the entrance, which is convenient for visitors. However, the office has some issues with customer service. People often have to wait a long time to get their calls answered, and when they do, the staff can be unhelpful.One major issue is the billing process. Many customers report receiving their bills near the due date, which can be inconvenient. This forces people to visit the office in person or use the kiosk, which is not always reliable. The kiosk is often broken, causing further frustration for those trying to pay their bills.The office is wheelchair accessible, making it easy for visitors with disabilities to navigate the building. The amenities available, including restrooms, make it a comfortable place to visit. However, the office's innovativeness could be improved by finding ways to make the billing process more convenient and reliable.Overall, while this office has some positives, such as its convenient location and accessibility features, it falls short in terms of customer service and billing process.
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