Kitty Hawk
East Coast Hot Tubs, Inc.
5.47
5.47
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Small business
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Overall
Pricing
Quality
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This business has a strong reputation in the community, but there are some concerns about its quality of service. The overall rating is 4.0 out of 5, based on the third-party ratings. The quality of service is 3.4 out of 5, with some customers reporting issues with repairs and customer support. On the other hand, the pricing is considered reasonable, with a rating of 4.5 out of 5.
One of the major concerns is the inconsistent quality of service. Some customers have reported positive experiences with the company, including great customer service and attention to detail. However, others have had issues with repairs and customer support, including being ignored or having issues go unresolved for weeks.
Another issue is the lack of innovation in the company's products and services. While they do offer a range of hot tubs and spas, there is no indication that they are at the forefront of innovation in this industry.
The business is wheelchair accessible and offers a range of amenities, including Wi-Fi and NFC mobile payments. They also offer delivery and installation services, which is convenient for customers.
Overall, this business has a strong reputation in the community, but there are some concerns about its quality of service and lack of innovation.
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Categories
Construction & Development
Building Materials
Hot tub store
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