This business location has a decent overall score, but it has some issues with quality of service. The staff seems to be dedicated and helpful, as evidenced by several positive reviews. However, there have been some instances of unprofessional behavior and lack of follow-through with job commitments. One client had a particularly bad experience with Jean Louise Dixon, who they accused of being dishonest and taking advantage of them during a difficult time. On the other hand, many clients have had great experiences with the law firm, praising their professionalism, promptness, and friendly demeanor. The pricing seems to be reasonable, with several clients commenting on the fair rates. The innovativeness of the business is also a mixed bag, with some clients feeling that they provided unique insights and solutions, while others felt that they were unresponsive and unhelpful. It's worth noting that there have been some issues with follow-through on tasks and job commitments, which has led to frustration for some clients. It's also worth noting that the law firm seems to be located in a convenient location, with a wheelchair-accessible parking lot and entrance. However, some clients have mentioned that they have had trouble getting in touch with the law firm, with some reviews mentioning a lack of return calls. Overall, this business location seems to have some strengths, but it also has some areas for improvement.