Kitty Hawk
Dare County Water Department
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Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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The Dare County Water Department is a convenient location for residents of Kill Devil Hills City to access water utility services. The office is wheelchair accessible, with a parking lot and entrance designed for easy access. Payments can be made using debit cards or credit cards, making it simple to stay on top of bills. The working hours are standard, Monday through Friday from 8:30 AM to 5:00 PM, but it's closed on weekends. A major issue is the difficulty in getting help from the billing department, as seen in one of the client's experiences.However, the personnel in the office are often friendly and helpful, going above and beyond to assist customers. They have a system in place to adjust bills when repairs are completed, which is a decent thing to do. Unfortunately, there have been instances where customers have experienced bad service, such as being told nobody was home after already paying for a bill.Overall, the Dare County Water Department has its strengths and weaknesses. While it's a convenient location with helpful staff, there are issues with customer service that need to be addressed.
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Categories
Home & Daily Service
Water Heater Repair
Water utility company
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