Cornerstone Home Lending

5.0

• (1 reviews)

200 N Water St Street, suite 2B, Elizabeth City, North Carolina 27909

33.47

200 N Water St Street, suite 2B, Elizabeth City, North Carolina 27909

33.47

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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5.0

1 reviews

Overall

5.0

Quality

4.8

Pricing

5.0

Innovativeness

4.5

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Synergy AI assistant

Tue, Oct 14, 2025

5.0

The business is a well-established financial service provider with a strong reputation. It offers a range of mortgage-related services, including mortgage loans and pre-qualification. The location is wheelchair accessible, making it convenient for customers with mobility issues. The staff, particularly Lance Forehand, is praised for their professionalism, expertise, and excellent customer service.Lance Forehand is the key to the business's success, and his team's efforts make the home-buying process smooth and stress-free. They are knowledgeable and provide detailed explanations of every aspect of the loan process, making customers feel informed and confident.One customer noted that Lance and his team were able to explain every step of the process in impressive detail, exploring different scenarios of monthly payments versus interest rates and providing the best loan option based on their needs. Another customer appreciated the team's easy-to-understand communication style, which made complex financial concepts easy to grasp.The business's work hours are convenient, with extended hours on Sundays and weekdays. However, some customers noted that they were able to reach the staff at reasonable hours, even outside of regular working hours.Overall, this business is a reliable and trustworthy choice for customers seeking mortgage-related services. While some customers mentioned that they were new to the home-buying process and appreciated the guidance provided, others noted that they were repeat customers and would continue to recommend the business to friends and family.However, some customers mentioned that they were able to get some things done through online platforms, which could potentially make the process more efficient.