Kitty Hawk
Child Support Enforcement
1.62
1.62
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Quality
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The location, a child care agency, kids club, and education center, is located at Building 4713, N Croatan Hwy Highway, Kitty Hawk City. It has a wheelchair-accessible parking lot and entrance, making it convenient for visitors with mobility issues. However, the overall quality of the business leaves much to be desired. Despite having a clear business address and phone number, +12522551555, the location has struggled to respond to customer inquiries. Many clients have reported waiting for extended periods, often in excess of an hour, to receive a call back or to speak with a representative. Some have even left messages for multiple days without receiving a response.The staff appears to be understaffed, leading to long wait times and unprofessional communication. On one occasion, a client reported that their caseworker was unable to locate their information, despite having provided it weeks prior. This lack of organization and attention to detail raises serious concerns about the center's ability to provide quality services.The center's responsiveness and reliability have been particularly disappointing. Many clients have expressed frustration with the lack of communication and the inability to get their questions answered in a timely manner. The phone system, in particular, has been criticized for its lengthy hold times and poor customer service.Despite these issues, it's worth noting that the center's hours of operation are consistent, with the location open from 8am to 5pm, Monday through Friday.One major issue that stands out is the center's poor responsiveness, with many clients reporting difficulty in getting in touch with staff or receiving a response to their inquiries.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Education & Learning
Kids Clubs
Child care agency
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