Kitty Hawk
Catherine A. Mcgrogan, PhD
33.60
33.60
Features
Wheelchair accessible parking lot
Restroom
Appointments recommended
Photos & videos
Submit a review
Overall
Submit a review
The location seems to be a therapist's office, but unfortunately, it has a very poor reputation. The building is located at 301 E Church St, Elizabeth City, and it has a wheelchair accessible parking lot, which is a plus. However, the overall experience seems to be marred by issues with professionalism and honesty. The therapist, Dr. Catherine McGrogan, has been accused of being unprofessional and dishonest in her dealings with patients. There have been reports of her making patients feel worse about themselves, and also being prone to unprofessional political rants during sessions. The office itself has also been described as smelling like urine. It's also worth noting that the staff seems to be unresponsive to patient concerns, with some patients reporting difficulty in getting in touch with them or getting their medical records.
One major issue is the lack of transparency and honesty in the billing and insurance process. Some patients have reported being told that their insurance would cover their sessions, only to find out later that this was not the case. This has led to some patients being surprised with large bills and having to deal with hostile letters from the therapist's office.
Overall, it seems like this location is not a good choice for anyone looking for a therapist or counseling services.
Own this business?
Categories
Psychologist
Medical Service
Contact business
1