Kitty Hawk
Carpet Connection
34.70
34.70
Features
Credit cards
Debit cards
Wheelchair accessible parking lot
Delivery
Small business
Quick visit
Checks
Service guarantee
Repair services
Installation service
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Overall
Quality
Pricing
Innovativeness
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This business location has a good overall score, with high ratings for quality and pricing. However, the innovativeness score is slightly lower, indicating that the business may not be as innovative as some of its competitors. The high pricing score suggests that the business offers competitive prices for its products and services.
One major issue is that the business has had some problems with customer service, with several customers reporting difficulties in getting in touch with the company or receiving timely responses to their inquiries. There have also been some issues with installation and repair services, with a few customers reporting problems with the quality of the work.
Overall, this business location seems to have a good reputation for quality and pricing, but could improve in terms of innovativeness and customer service. The owners and staff are generally friendly and helpful, but the company's response to customer complaints and issues could be more effective.
The business has a wide range of products and services available, including carpets, flooring, and installation services. The owners are family-operated and have decades of experience in the industry. However, the business has had some issues with consistency in its work, with a few customers reporting problems with the quality of the installations.
One of the biggest issues is that the business has had some problems with warranty and repair services. Several customers have reported difficulties in getting repairs or replacements for defective products, and the company's response to these issues has been slow or inadequate. This could be a major concern for potential customers who are looking for a reliable and trustworthy business.
In terms of amenities, the business has a wheelchair-accessible parking lot and offers delivery services for its products. The business also has a quick visit planning feature, which allows customers to quickly and easily plan their visits to the store.
Overall, this business location seems to have a good reputation for quality and pricing, but could improve in terms of innovativeness and customer service. With some improvements in these areas, the business could become an even more attractive option for customers in the area.
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Hours
Closed
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Categories
Shopping
Home & Decor Stores
Carpet store
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