Kitty Hawk
Beach Realty NC - Kitty Hawk Rentals
1.83
1.83
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business has a strong reputation with many positive reviews from clients, praising their excellent customer service, responsiveness, and helpfulness. Many guests have reported a seamless and enjoyable experience, with some even mentioning that they have rented from Beach Realty for years due to their satisfaction. However, there are some negative reviews that highlight issues with maintenance, cleanliness, and safety concerns. Despite these issues, Beach Realty has been quick to respond and address problems, and many guests have reported a willingness to work with them to resolve issues. Overall, Beach Realty appears to be a reputable company that prioritizes guest satisfaction and is committed to improving their services. One major issue that stands out is the safety concern with the deck at Jessea, where a guest reported splinters and a collapsed section of the deck, which was later deemed safe but still caused concern. Another issue is the lack of transparency in the refund policy, with one guest feeling rushed into booking next year's stay without clear pricing information. Additionally, some guests have reported issues with maintenance, such as a broken air conditioning unit and a lack of available amenities. Despite these issues, many guests have praised Beach Realty's professionalism, communication, and commitment to customer service.
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