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Kitty Hawk

BB&G express car care

3.4

• (1 reviews)

308 W Ehringhaus St Street, Elizabeth City, North Carolina 27909

33.74

308 W Ehringhaus St Street, Elizabeth City, North Carolina 27909

33.74

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Oil change

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Reviews

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3.4

1 reviews

Overall

3.4

Quality

3.1

Pricing

4.2

Innovativeness

3.5

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Synergy AI assistant

Tue, Oct 14, 2025

3.4

This location offers a variety of services, including oil changes, car inspections, and other minor repairs. However, the customer experience can be inconsistent. Some customers have reported friendly and professional staff, while others have experienced rude and unhelpful service. The hours of operation seem to be standard, with the location open from 8am to 4pm, Monday through Friday. However, there have been some instances where customers have arrived to find the location closed despite the website indicating they would be open. The quality of work can vary, with some customers reporting issues with their vehicles after leaving the location. In one instance, a customer's oil pan was not properly secured, resulting in a leak. In another case, a customer's dashcam was broken off its mount and not reported to them until they asked about it.Despite the mixed reviews, the pricing at this location seems to be competitive. Some customers have reported that the prices are very reasonable, while others have not had any issues with the cost.The location appears to be innovating in some ways, with a drive-through inspection service and a convenient location. However, there have been some complaints about the lack of attention to detail and the overall professionalism of the staff.It's worth noting that there have been several instances where customers have reported being treated rudely or unprofessionally by the staff. This can be a major turn-off for customers and may impact the overall quality of service.Overall, this location seems to have its strengths and weaknesses. While it may be a convenient option for some customers, others may want to consider other locations with more consistent and professional service.