The business has a mixed reputation with some customers reporting excellent experiences and others experiencing significant issues. One major issue is a lack of communication and professionalism, with some customers being left without a call or show, and others being spoken to rudely. However, there are some instances of good service, with customers praising the quality of work and the price. The business appears to be relatively innovatively run, with a strong online presence and features such as credit card payments and a wheelchair-accessible entrance. However, this is somewhat offset by the inconsistent quality of service and the lack of reliability.The business has a limited range of services, primarily focusing on auto glass repairs and replacement. They have a physical location and are open during standard business hours, except for Sundays. They also have a website and are listed on various online directories.It's worth noting that some customers have reported issues with the business's communication, including not receiving calls or show times, and being spoken to rudely. This suggests that the business may need to improve its communication and customer service skills in order to provide a more reliable and professional experience for its customers.