Albemarle Glass LLC is a professional and reliable small business that offers a wide range of glass and mirror services. The team is knowledgeable and friendly, providing excellent customer service. They are available for consultation and work on various projects, from small to large-scale.
The business has a convenient location on Old US-17 Street in Elizabeth City City, with wheelchair-accessible parking. The working hours are regular and consistent, making it easy to plan visits.
Some customers have praised the team's professionalism and attention to detail, with one client highlighting the excellent work on their frameless shower door. Others have appreciated the prompt service, with one client receiving a call back on the very next day.
However, there have been a few instances where customers had difficulty getting in touch with the business, with some claiming that the phone is not answered and the voicemail is full. The owner has explained that the phone is often busy due to the team being too busy working, and recommends texting the number or emailing instead.
One customer was disappointed with the lack of responsiveness, claiming that they were unable to get in touch for several months. However, the owner has clarified that they are a small business and cannot always answer the phone immediately.
Overall, Albemarle Glass LLC appears to be a trustworthy and skilled business that delivers high-quality services. While there may be some minor issues with communication, the team's professionalism and commitment to customer satisfaction make up for it.