Kitty Hawk
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Albemarle Area United Way
32.41
32.41
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location appears to be a caring and supportive organization that provides valuable services to the community. The staff is very helpful, as evident from the 5-star ratings and glowing reviews from satisfied clients. The organization is wheelchair accessible, which is a big plus. However, there seems to be an issue with inconsistent treatment of clients, with some reviewers feeling rushed or disrespected by staff. One reviewer even felt like they were being spoken to like an animal, which is unacceptable. It's great that the organization has a program overseen by local board of advisors, but it seems like some staff members may need additional training on how to treat people with respect and empathy. Despite this, the organization's commitment to helping those in need is evident, and they seem to be doing their best to assist as many people as possible. Overall, this location is a valuable resource for the community, but could benefit from some improvements in staff training and customer service.
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