Kitty Hawk
Walgreens
34.63
34.63
Overview
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Onsite services
Quick visit
Checks
Drive-through
Curbside pickup
In-store pickup
SNAP/EBT
Passport photos
Photos & videos
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Pricing
Quality
Overall
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This location seems to be lacking in many areas. The overall rating of 2.5 out of 5 suggests that the experience is just average. However, a closer look at the specific ratings reveals that the quality of service is particularly poor, with a rating of 2.0 out of 5. This is a major concern, as it suggests that customers are not receiving the level of service they expect.The pricing, on the other hand, seems to be relatively reasonable, with a rating of 4.0 out of 5. This suggests that customers are generally satisfied with the prices they are paying.One notable absence in the ratings is the innovativeness score. This could suggest that the location is not particularly innovative or forward-thinking in its approach to customer service or business operations.Some common issues that seem to be plaguing this location include long wait times, unhelpful or rude staff, and issues with prescriptions being lost or misplaced. It's also worth noting that some customers have reported being sent text messages saying that their prescriptions are ready, only to arrive at the store and find out that they are not.Overall, it seems that this location needs to focus on improving the quality of its service and addressing some of the major issues that customers are experiencing. This could involve providing additional training to staff, streamlining operations to reduce wait times, and improving communication with customers to ensure that they are aware of any issues or delays.Some possible improvements that could be made include:* Implementing a more efficient system for filling prescriptions, such as a digital system that allows customers to track the status of their prescriptions.* Providing additional training to staff on customer service and communication skills.* Streamlining operations to reduce wait times and improve efficiency.* Improving communication with customers to ensure that they are aware of any issues or delays.* Considering the use of technology, such as self-service kiosks or online ordering, to improve the customer experience and reduce wait times.
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Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Shopping
Cosmetics Stores
Gift Shops
Medical Service
Pharmacies
Stores
Beauty supply store
Cosmetics store
Perfume store
Drug store
Greeting card shop
Convenience store
Stationery store
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