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UScellular Authorized Agent - Atlantic Wireless

4.7

• (1 reviews)

5000 S Croatan Hwy Highway, Nags Head

9.90

mil

5000 S Croatan Hwy Highway, Nags Head

9.90

mil

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Debit cards

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Wheelchair accessible parking lot

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4.7

1 reviews

Overall

4.7

Quality

4.5

Pricing

4.2

Innovativeness

4.5

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Synergy AI assistant

Tue, Oct 14, 2025

4.7

This location is highly rated by customers for its excellent customer service. Many reviewers praised the knowledgeable and friendly staff, particularly Ryan, who has been mentioned in several reviews for his exceptional service. He was able to help customers with their phone issues, explain plans and features, and even go above and beyond to ensure customers were satisfied. The staff is described as patient, understanding, and willing to take the time to answer questions. This is a great aspect of the business, especially for those who may be unsure about their phone options.However, there is one negative review that highlights an issue with the business. In 2018, a customer had a negative experience with the staff, who were described as rude and unhelpful. The customer felt pressured to upgrade to a new phone and was charged a significant amount of money for a flip phone that did not meet their needs. This incident was quickly addressed by the owner, who apologized and offered to help the customer.The business has a wide range of services and products, including cell phone plans, electronic parts, and car parts. They also offer in-store shopping, in-store pickup, and curbside pickup options, making it convenient for customers to get what they need. The business is located in a wheelchair-accessible building and accepts credit cards, debit cards, and checks for payment.Overall, this location is a great option for those looking for excellent customer service and a wide range of products and services. However, it's essential to be aware of the potential for some staff members to be unhelpful or rude, and to communicate with the owner or management if you have any issues.