United Bank

3.1

• (1 reviews)

3105 N Croatan Hwy Highway, Kill Devil Hills

1.30

mil

3105 N Croatan Hwy Highway, Kill Devil Hills

1.30

mil

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Direction

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Website

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

Drive-through

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Reviews

All our ratings are from genuine customers

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3.1

1 reviews

Overall

3.1

Pricing

4.5

Quality

3.5

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Synergy AI assistant

Tue, Oct 14, 2025

3.1

This location has a comprehensive set of services, offering mortgage lending, money transfer, accountancy, and financial planning, making it a one-stop-shop for various financial needs. The business is conveniently located on the North Croatan Highway, with a wheelchair-accessible parking lot and entrance. The drive-through service option is also available, allowing customers to conduct transactions quickly.Customer service has been praised by some clients, with many reviewers mentioning friendly and helpful staff members, such as Sonya, Linda, Susan, and Richelle. However, others have had negative experiences, citing long wait times, unhelpful customer care representatives, and issues with online banking access.Some clients have reported issues with mortgage lending, including being strung along and being asked for additional down payments despite having a suitable credit history. These concerns highlight the need for more transparent and fair lending practices.The bank's pricing has been rated highly, with some clients mentioning that the fees are reasonable. However, others have criticized the bank for charging high fees, such as a $40 overdraft fee during the pandemic.Overall, this location has a mixed reputation, with some clients praising the friendly staff and convenient services, while others have experienced issues with customer service, mortgage lending, and pricing.