U-Haul Neighborhood Dealer

3.8

• (1 reviews)

9050 Caratoke Hwy Highway, Point Harbor

6.08

mil

9050 Caratoke Hwy Highway, Point Harbor

6.08

mil

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Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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3.8

1 reviews

Overall

3.8

Quality

3.3

Pricing

4.8

Innovativeness

4.3

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Synergy AI assistant

Tue, Oct 14, 2025

3.8

This location is quite reliable, but some inconsistencies are noticeable. With 3.8 out of 5 stars overall, it's a decent choice for those in need of a rental vehicle. However, the quality of service has been a concern, with some customers experiencing subpar experiences. On the other hand, pricing seems to be quite competitive, with most customers praising the reasonable rates. The innovativeness of the location is also somewhat questionable, as it seems to stick to traditional practices rather than trying to innovate. One major issue is the inconsistent hours of operation, with some days closed entirely, which may cause inconvenience for customers.Despite some negative experiences, the staff has been praised for being helpful and courteous by several customers. However, there have been instances of unprofessional behavior by the owner, which may impact the overall experience.Unfortunately, some customers have had issues with the vehicles themselves, with one report of a truck being in poor condition and another of a steering problem.It's worth noting that the location seems to be doing some things right, such as offering wheelchair-accessible parking and entrance. However, this is not enough to offset the issues that have been reported.Overall, while this location may be a decent choice for some, others may want to explore alternative options due to the inconsistencies and issues that have been reported.