The overall experience at Top Nails and Hair Salon is mediocre. While some customers have had positive experiences with friendly staff and good service, others have reported subpar quality, high prices, and a lack of attention to detail. The salon's wheelchair accessibility is a plus, but the inconsistent service and quality of work have left many customers dissatisfied. Some issues that have been reported include: - Nail technicians not following customer instructions, - Rushed service, - Poor attention to detail, - High prices for low-quality work, - Inconsistent service, - Some staff members not speaking English or being difficult to communicate with.On the other hand, the salon has received praise for its cleanliness, friendly staff, and good service. However, the overall quality of work seems to be a major issue, and customers are often left feeling disappointed and unsatisfied. It's worth noting that some customers have had positive experiences with specific staff members, such as Tina, who has been praised for her excellent work and friendly demeanor. However, these positive experiences are not universal, and many customers have had negative experiences with other staff members.