Kitty Hawk
T-Mobile
2.62
2.62
Overview
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
In-store pickup
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Overall
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The store is easily accessible, with a wheelchair-friendly parking lot and entrance. Wi-Fi is available, and customers can pick up their orders in-store. The staff is generally helpful and friendly, with some employees standing out for their exceptional service, such as Tapanga and Alexis. However, there have been instances of poor customer service, as experienced by one customer who was treated rudely by an associate named Alexis. The store's hours are convenient, with extended hours on weekdays and Sundays starting at 12:00 PM. The services offered are standard for a wireless provider, with cell phones, data plans, and internet devices available. One customer had a great experience with the staff's technical expertise, with Kayla helping them resolve an iPhone issue in under a minute. Another customer praised the store's staff for their friendliness and knowledge, particularly Tapanga Miller. The store is a good option for those looking for affordable wireless services, with one customer finding that their bill was less than half of what they were paying with Verizon. However, there have been some issues with customer service, and one customer felt unwelcome and decided not to do business with the store. Overall, the store seems to have its strengths and weaknesses, but with some notable exceptions, the service is generally good.
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Categories
Shopping
Electronics Stores
Home & Daily Service
Internet Service
Automotive & Boat Service
Car Parts
Community & Government
Community Service
Utility Companies
Cell phone store
Cell phone accessory store
Telecommunications service provider
Internet service provider
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