Based on the feedback provided, it seems that Sun Realty has a mixed reputation. On one hand, many guests have reported having a positive experience with the company, praising their friendly and helpful staff, easy online booking process, and well-maintained properties. Some guests have even mentioned that the company goes above and beyond to ensure their stay is enjoyable, such as printing boarding passes for a grandmother or providing extra linens.On the other hand, there are several guests who have reported issues with their rental properties, including dirty and poorly maintained homes, broken appliances, and pest infestations. Some guests have also reported difficulties with communication and customer service, such as being unable to reach someone to report issues or receiving unhelpful responses.One issue that stands out is the cleanliness of the properties. Several guests have reported finding dirty and dusty homes, including hair and stains on bedding and furniture. Some guests have also reported finding cockroaches and other pests in their rentals.Another issue is the accuracy of the property listings. Several guests have reported that the properties did not match the online descriptions, including missing amenities or features.Sun Realty seems to be responsive to feedback, with many guests reporting that the company has addressed their concerns and made efforts to rectify issues. However, there are also several guests who have reported feeling frustrated and disappointed with the company's responses.Overall, it seems that Sun Realty is a company that has both strengths and weaknesses. While they have many happy customers, they also have some issues with cleanliness, accuracy, and customer service. As with any company, it's essential to do your research and read multiple reviews before making a decision.