Kitty Hawk
Sound Feet Shoes
7.50
7.50
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Quick visit
In-store pickup
In-store shopping
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The location is a welcoming shopping destination, especially for those looking for shoes. The store's variety of styles and brands is quite impressive, with many satisfied customers mentioning their great experiences. Some reviewers even praise the knowledgeable staff for providing excellent assistance and fitting services. The store's policy of accepting multiple payment methods, including NFC mobile payments, debit cards, and credit cards, is convenient for customers. However, there's a notable issue with customer service, as one reviewer felt discriminated against due to their skin color. Despite this, the management has apologized and explained the situation, showing a willingness to listen and learn. Overall, the location's commitment to diversity and inclusivity, such as being LGBTQ+ friendly, is commendable.Some reviewers mention that the store has a great selection of shoes, including popular brands like Birkenstocks and Olukai. They also appreciate the store's ability to special order shoes if they don't have the desired item in stock. The staff is often praised for being friendly and helpful, with some reviewers mentioning that they went above and beyond to assist them. However, there is one review that mentions a strange credit card checkout process.The store's hours of operation are convenient, with extended hours on weekdays and Saturday, and a shorter day on Sunday. The location is easily accessible, with a wheelchair-accessible parking lot and entrance. The store also offers in-store shopping and pickup options, making it a hassle-free experience for customers.While there's no mention of any major issues with product quality, one reviewer did mention that their shoes broke in less than a week. However, this seems to be an isolated incident, and the management has a good track record of responding to customer concerns.Overall, the location seems to be a great destination for those looking for a wide selection of shoes and excellent customer service. However, there's a need for improvement in ensuring that all customers feel welcome and treated with respect, regardless of their background or skin color.
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Categories
Shopping
Clothing Stores
Shoe store
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