This business has a well-rounded reputation, with customers praising their friendly and knowledgeable staff, quick turnaround times, and reasonable prices. They seem to be a reliable option for phone and computer repairs in the Outer Banks area. However, some customers have mentioned issues with consistency and communication, particularly with regards to hours of operation and appointment scheduling. The business has a few red flags, including a customer who reported being overcharged and having their phone returned in a damaged state. Despite these issues, the business has made efforts to address customer concerns and provide refunds and repairs when necessary. Overall, this business seems to be a good option for those in need of tech repairs, but it's essential to be aware of the potential issues and to carefully review and confirm any repairs before finalizing them.