Kitty Hawk
Shoreline Appliances
41.35
41.35
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Delivery
Small business
Quick visit
Checks
Curbside pickup
In-store pickup
Service guarantee
Repair services
Installation service
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Quality
Innovativeness
Overall
Pricing
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This business location is a solid choice for customers seeking appliances and repair services. The ratings and feedback from previous customers indicate that the quality of products and services is generally high. The prices are competitive, making it an attractive option for those on a budget. However, there are some concerns regarding the quality of certain appliances, as highlighted by one customer's experience with a malfunctioning refrigerator. Additionally, the business appears to be taking steps to address customer complaints and improve its services.The majority of customers have had positive experiences with the business, praising the friendly and knowledgeable staff, including Kimille, who seems to be a key player in providing excellent customer service. Many customers have appreciated the wide selection of appliances and the competitive prices.Some customers have noted that the business is locally owned, which may be a factor in their positive experiences. The business appears to be committed to customer satisfaction, with many customers expressing gratitude for the business's willingness to help and provide excellent service.However, there is one notable exception to the otherwise positive feedback. One customer had a negative experience with a malfunctioning oven and the business's handling of the issue. The customer felt that the business was not willing to provide adequate support or repair the issue, leading to a 1-star review. This issue highlights the importance of having clear policies and procedures in place for handling customer complaints and providing adequate support.Overall, this business location appears to be a good choice for customers seeking appliances and repair services, but it's essential to be aware of the potential for issues with certain appliances and the business's handling of customer complaints. With proper management and communication, the business can continue to provide excellent service and build a loyal customer base.
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Hours
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Categories
Home & Daily Service
Appliance Repair
Appliance store
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