Sears Heating and Air Conditioning

2.5

• (1 reviews)

306 E Colonial Ave Avenue, Elizabeth City

33.63

mil

306 E Colonial Ave Avenue, Elizabeth City

33.63

mil

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2.5

1 reviews

Overall

2.5

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2.5

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5.0

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Synergy AI assistant

Tue, Oct 14, 2025

2.5

This business is located on E Colonial Ave Avenue in Elizabeth City City and offers a variety of services including HVAC repair, roof repair, and appliance repair. The company has a long list of services, which can be both a good and a bad thing, as it may be overwhelming for customers to navigate. Onsite services are available, and the company offers repair services.The business has a co-branding partnership with Sears Heating and Air Conditioning, which may indicate a level of professionalism and expertise in the field. However, the working hours are standard, from 6am to 10pm every day, which may not be ideal for customers who need services during off-peak hours.A significant issue is the multiple rescheduling of appointments, as reported by one customer. This can be frustrating and unreliable for customers who have made plans around the appointment. While the company has apologized for the inconvenience, it's unclear if measures have been taken to prevent such issues in the future.There are also reports of long wait times for estimates, with one customer waiting three weeks before a representative could come out to give an estimate. This is a significant drawback, especially when compared to other companies that can provide quicker service.Overall, the business has potential, but there are some red flags that need to be addressed in order to improve the customer experience.